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Papicco

Guarantee &
complaints

Here we answer the most frequently asked questions about warranty. Do you have another question? Please contact us via customerservice@papicco.nl

How long will my plant remain beautiful?

When you take good care of your Phalaenopsis, you will have optimal pleasure from your plant for at least 60 days. If your plant shows defects earlier with proper care, please contact us at customerservice@papicco.nl.

In case of poor care or circumstances, there is of course no minimum term of optimal pleasure. So try to prevent this and take a look at our Care Tips page for tips.

My order has been damaged, what now?

If your order is damaged upon delivery, you can contact us via customerservice@papicco.nl, then we will look for a suitable solution together.

I have a complaint.

That is not nice and we do everything we can to prevent this and to offer a suitable solution if it does occur. We would like to receive your complaint via customerservice@papicco.nl and we will contact you as soon as possible.

Fast delivery
Delivered within a few working days

Extra protective packaging
For safe transport

Safe check-out
iDeal, creditcard or Klarna

Directly from the greenhouse
Premium quality

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